How to return your items with Free UK Returns

If for any reason you don’t want to keep your items, they can be returned to Sisimi for a full refund.

Step 1 – Complete the Enclosed Returns Form

Please complete the enclosed returns form for the items you wish to return.
To help us improve our service to you , please include the reason for returning.

Step 2 – Pack your return items up nice and secure

Items should be unworn with the tags attached and if the item came packaged, please include the original packaging too.
All UK orders include a FREE Returns label so place this on the front of your package.

Step 3 – Take your returns package to the post office

Please ask for a certificate of posting when you hand in your item at the post office.  This will come handy should your items gets lost in the post.

Step 4 – Your Refund or Replacement Items are Issued

Once we receive your items, and depending on your request, we will either issue you with a refund or send out a replacement.  Your refund will be processed via the original payment methord as quickly as possible.